Get in Touch

Contact Information

For order related and general enquiries, our customer experience team can be contacted on 0800-849-5051 during the following times:

  • Monday-Friday: 9:00am - 5:00pm
  • Weekends: 11:00am - 4:00pm
  • Bank holidays: 9:00am - 5:00pm

Alternatively, you can also email us at webenquiries@goldsmiths.co.uk.

If you would like to provide us with general feedback, perhaps in relation to a recent visit or order, please email customer.relations@thewosgroup.com

If our service has fallen below your expectations and you are not entirely happy with your recent experience, please raise a formal complaint by contacting customer.relations@thewosgroup.com


Opening Hours

Our Customer Support is available during the following times:

  • Monday-Friday: 9:00am - 5:00pm
  • Weekends: CLOSED
  • Bank holidays: 9:00am - 5:00pm

Postal Address

If you would like to send correspondence by post, please write to:

Aurum House, 2 Elland Road, Braunstone, Leicester, LE3 1TT