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Click & Collect

Click & Collect offers all the convenience of buying online without the need to wait at home for your delivery.

How to Order

If your chosen item isn't stocked locally, you can purchase online for free delivery to a Watches of Switzerland Group showroom of your choice and we will notify you as soon as it's ready for collection.

  1. Enjoy browsing our website
  2. Add your chosen purchase(s) to your basket
  3. In the checkout, select "Click & Collect" as your delivery option
  4. Find your nearest or chosen showroom
  5. Proceed through the checkout and finalise payment
  6. Your chosen store will contact you once your order has arrived and arrange a convenient date and time for you to collect

Please see the product pages for more accurate delivery estimates. Occasionally your order may take a little longer, but if that's the case we will contact you by telephone or email and let you know.

You will receive notification when your order has arrived at your chosen showroom ready for collection. For Goldsmiths.co.uk this will be by phone, Watchshop.com customers will be notified by email.

What You'll Need When Collecting

Firstly, we must let you know no other persons are authorised to collect your order. We’re sorry if this inconveniences you in any way but it is a security safeguard for you and every customer.

  • A copy of your order acknowledgement email
  • The original payment card (used to verify your order where a card payment has been made)
  • Photo ID - Either a current passport, driving licence or a UK National ID card

Exclusions

Click & Collect is unavailable at airports or the Channel Islands. Orders paid using Interest Free Credit are also excluded from this service.

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