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Engraving, Restoration & Straps


There are many ways to personalise your watch, but none are as timeless or as unique as engraving. Whether it’s to mark a significant birthday or anniversary, or a milestone occasion – for yourself or a loved one – we can engrave the case or case back of your chosen timepiece to make it extra-special. Our expert engravers can take on all manner of briefs, from initials to family crests. Ask us what’s possible – you may well be surprised.


We don’t want it to happen, we don’t expect it to happen, but in the unlikely event that something does happen, regardless of how careful you are with your watch, there are very few repairs that our expert watchmakers can't undertake. Our technicians will do everything they can to help.

Each watch has a different story so will have different requirements. That’s why our specialist technicians are trained to look at watches of any age, regardless of brand or type and will do everything they can to help restore it. Certain watches may be returned to the manufacturers to undertake a repair, while others will be managed by our own technicians, some of whom work in our showrooms, so your watch may not even have to leave the building.

Pure metals can be revived, and in some cases, movements rebuilt, leaving you with a watch that looks and feels almost new.

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We can also update your timepiece by simply updating its strap, whether as a replacement for the worn-out original or as an alternative to add to your watch wardrobe. We offer a range of styles – please visit your nearest store for further information.

Onsite Watch Technicians

The following Goldsmiths showrooms have highly trained watch technicians who work on our repairs and restorations.

If you have a refurbishment and restorations enquiry you’d like to discuss with our team, please contact your nearest showroom.

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If you can’t find what you’re looking for, our client support team who will be happy to assist you with any questions you have.

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Store Locator

You can visit us if you’d prefer to discuss your required service in-person. Use our Store Locator tool to locate your nearest store.

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Goldsmiths Care

If you're buying something beautiful, we want to help you take care of it, ensuring that it is safeguarded for generations to come.

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