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Jewellery Repairs & Alterations

We want to help you keep your jewellery as beautiful as the day you bought it. That’s why we offer an extensive range of repair and support services.

We know that sometimes in life accidents happen. Our team of first-class jewellers are here to help if anything goes wrong. They can look at jewellery of any age, style and type and will do everything they can to fix it. Some repairs can be carried out in our showrooms, alternatively they will be sent to one of our experienced jewellery craftsmen who’ll repair and return it as quickly as possible.

We currently have jewellery craftsmen in four of our showrooms:

Jewellery can be very delicate and a light, expert hand is needed to make repairs. So even if you think you’re pretty handy, repairs to jewellery really are best performed by a professional.

Of course, prevention is always better than cure, so try to get your jewellery cleaned annually and consider adding safety clasps to bracelets and necklaces that don’t already have them.

To make an appointment or ask us a question, please use our showroom locator to contact your nearest showroom.

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If you can’t find what you’re looking for, our client support team who will be happy to assist you with any questions you have.

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You can visit us if you’d prefer to discuss your required service in-person. Use our Store Locator tool to locate your nearest store.

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If you're buying something beautiful, we want to help you take care of it, ensuring that it is safeguarded for generations to come.

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