How to write a review

We aim to make your reviews visible within three days however please be aware that it could take up to seven days for your review to appear on Goldsmiths.co.uk. Goldsmiths reserves the right to remove or refuse to post any customer review or management response at any time for any reason. The reviews posted on Goldsmiths.co.uk are individual and highly subjective opinions. Please remember that they are those of Goldsmiths customers and not of Goldsmiths.

Here are some tips for writing a great review and also some things you should avoid!

Tips for writing a great review:

* Please only review products that you actually own.
* Your review should be about the product, saying what you like or dislike about it and most importantly, why?
* Be detailed and specific. Think about the product’s features, characteristics and performance. What would you have wanted to know before you purchased the product?
* Please avoid talking about factors that are subject to change, eg price, special offers and promotions, so that your review will not become out of date.
* The best reviews are not too long and not too short - aim for between 70 and 300 words.
* Please follow standard etiquette when writing your review. Do not use all caps, excessive symbols or slang.

Please note that we can not publish the following:

* Inappropriate language. Please do not use profanities, racist or sexual slurs, prejudiced, libellous or unlawful comments, or terms of abuse.
* Data about any company or persons, including yourself. Please do not include names, telephone numbers, email address etc in your review.
* Mentions of other companies or websites.
* Non-original material. Please do not post quotes, links or text that you have not written. Similarly please do not include second-hand information in your review or hearsay.
* Statements pertaining to delivery, availability or customer service. Please contact our Customer Service Team for issues of this nature. Our Rating & Reviews service is for feedback on the product only.
* Reviews that do not comply with our review guidelines. Goldsmiths will not edit words or phrases, therefore, any review containing the smallest amount of unacceptable content will not appear on the site.

These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by Goldsmiths (the "CRR Service"). To the extent of any conflict between Goldsmiths' Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service.

By submitting any content to Goldsmiths, you represent and warrant that:

* you are the sole author and owner of the intellectual property rights thereto;
* all "moral rights" that you may have in such content have been voluntarily waived by you;
* all content that you post is accurate;
* you are at least 13 years old;
* use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree and warrant that you shall not submit any content:

* that is known by you to be false, inaccurate or misleading;
* that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
* that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
* that is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
* for which you were compensated or granted any consideration by any third party;
* that includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
* that contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold Goldsmiths (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable legal fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant Goldsmiths a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at Goldsmiths' sole discretion. Goldsmiths reserves the right to change, condense or delete any content on Goldsmiths' website that Goldsmiths deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. Goldsmiths does not guarantee that you will have any recourse through Goldsmiths to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to seven business days. However, Goldsmiths reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Goldsmiths, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Goldsmiths, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

By submitting your email address in connection with your rating and review, you agree that Goldsmiths and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.