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Contact Us


We want to hear from you!

We would be delighted to hear from you, please let us know what you think of our online products and services. To enable us to deal with your enquiry we have two dedicated services.



Goldsmiths Customer Relations Department

Our dedicated Customer Relations Department here at Goldsmiths can advise you on a query or a complaint about the service that you received in one of our 160 stores.

All customer complaints must be submitted in writing to the Goldsmiths Customer Relations Department either to the head office address opposite or via the Customer Services Feedback Form.



Goldsmiths Stores

Goldsmiths has over 160 stores nationwide. To find your nearest store and their contact details please follow the link below:

Store Locator: To find your nearest store and their contact details, please go to our Store Locator.











Online Support Team

To help us to deal with your online related enquiries please contact us on the details below:
Orders:weborders@goldsmiths.co.uk
Refunds:webrefunds@goldsmiths.co.uk
General enquiries:webenquiries@goldsmiths.co.uk
Complaints:webcomplaints@goldsmiths.co.uk
Account problems:webenquiries@goldsmiths.co.uk









Our Address

Registered address: Goldsmiths.co.uk,
Goldsmiths Ltd,
Goldsmiths House,
2 Elland Road,
Braunstone,
Leicester,
LE3 1TT

Registered Number: 146087









Telephone Contact

For all website related enquiries you can also call the Goldsmiths Team on the freephone helpline, where a dedicated team of advisors will be able to assist you.

Freephone helpline: Monday to Friday between 9am and 5pm 0800 849 50 51





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